Replacement Policy
Thank you for choosing todaysale.xyz for your shopping needs. We’re committed to ensuring your satisfaction with every purchase. Please review our replacement guidelines below:
Eligibility:
If you receive an incorrect, faulty, broken, or damaged product, you are eligible for a free replacement.
Timeframe:
Replacement requests must be made within 3 days of delivery.
Process:
To request a replacement:
Contact our customer support team with a video showing the issue within the eligible timeframe.
Our team will assess the issue and provide guidance.
If the product is deemed faulty, we offer two options:
Option A: Ship the product back to us for a replacement within 2 working days.
Option B: Schedule a replacement within 14 working days. Pack the product for courier pickup.
Please note: We do not offer replacements for “change of mind” situations.
Refund:
We do not offer refunds.
Contact Us:
For any questions or concerns about our Replacement Policy, please reach out to us via:
Mailing Address: Support@todaysale.xyz
Please keep your order information and any relevant documentation for processing replacement requests.